Site Core

Welcome to Site Core, a versatile, secure, all-in-one workflow management system to take care of your digital service requirements on owned media (network of web properties).

Site Core features a Service Request (SR) engine, a Web Analytics platform, an Information Hub along with an integrated Chat functionality to get you the best of real-time service execution and digital consultancy.

The Site Core SR engine—built on Team Foundation Server—provisions a secure interface for raising and tracking tickets for online services ranging from content publishing and web pages creation to domain booking, web hosting, and digital analytics.

The services delivered through the Site Core platform are mapped with real-world SLAs in the backend, thereby enabling precise task planning in the pipeline with seamless execution.

Site Core delivers built-in quality by automating QA workflows for individual services to guarantee accuracy besides assuring compliance with legal mandates for online privacy, web hosting, and PII data collection and storage.

The user-friendly navigation and rich functionality of the SR engine facilitate quicker resolution of service-related queries.

The Site Core Web Analytics platform is a self-service reporting and analytics tool built on cloud, which helps to analyze the business impact of your websites using custom tag implementation. It provides a real-time reporting dashboard with on-the-go access to review performance of digital marketing campaigns.

Besides requesting service execution and web analytics, browse through the Site Core Information Hub to learn a great deal about the owned media and leverage the opportunities therein. The comprehensive knowledge repository brings together details on service offerings, policies and guidelines, and SLAs along with a toolkit for quick access to submission forms, playbook, and much more. The FAQs section further complements the information hub with access to frequently raised queries on Site Core.

The Chat functionality comes handy for seeking quick guidance from the Site Core Digital Consulting Group, a team of platform specialists to help you with queries on hosting platforms, data security and compliance, policies and guidelines, and custom requirements.

Do feel free to use the ‘Write to us’ functionality to share opinions and feedback on Site Core and its services, and help us improve.